The server hosting stblogs.org died again with a bad disk. Apparently the hosting provider page-zone.com doesn't make enough money off the 358 domains hosted on this one machine to pay for disk mirroring. Aargh.
Here's a little history of my recent tech support cases: I don't have records of the ones from June '03 to Jan '04.
Feb '04: I got cut off for exceeding the bandwidth limit, so I upgraded the account. I paid up, but they didn't increase the limit setting until I got cut off again two days later and asked about it.
Mar '04: I started getting warnings about the limit again: they hadn't done all the settings properly. And they cut off shell access in the process!
Dec '04: While trying to investigate a problem somebody else's software was causing, they disabled my Movable Type software, and then they forgot about it.
Feb '05: Web stats broke: after I asked, they re-installed the program.
Feb '05: The temporary filesystem /tmp filled up, and the web server stopped working. This is the sort of thing that they should be monitoring automatically. They removed the files filling up /tmp.
Feb '05: When spammers attacked stblogs.org, PZ disabled the whole site, instead of the one part the spammers were attacking. And they didn't contact me.
Apr '05: After a system failure and rebuild, some software I needed (HTML::Template) didn't get re-installed. When I asked for it, they installed it. On the wrong server.
Apr '05: AGAIN! I upgraded the site and they failed to raise my bandwidth limit accordingly.
May '05: A software upgrade causes the Perl database software DBD::mysql to fail. I worked around this myself by installing my own copy of a working version.
Jul '05: A disk dies; again they didn't re-install HTML::Template, so I fixed this one myself too. And re-installed the DBD::mysql.
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